We’ve found most landlords want clarity and security around these three key areas:
NO. 1 – THE GOLDEN TENANT – attracting the tenant who’ll look after your asset like it’s their own is what we seek for our landlords. We do this through . . .
Marketing That Fits Your Property – it’s totally unbelievable that still today, rental property on the internet is sometimes advertised like this:
“Large 2 Bedroom 1 Bathroom unit with a lock up garage.
This large 2-bedroom unit is in a great location just a short stroll
to the Shopping Centre, Park and Public Transport. This unit
consists of 2 large bedrooms a bathroom, open plan kitchen/living.”
Have you seen those online rental properties with drab images? Naturally, they result in very low enquiry, low numbers at your open home, and poor applications (if any).
Our ads are purposely written to the right demographic to fit your property. We use the right language to appeal to your tenant, our pics are bright, we use lifestyle shots as well to promote the location. The pitch is vital to attract The Golden Tenant! Anything sub-standard results in lower returns for you.
NO. 2 – DISBURSEMENTS ON TIME, MAINTENANCE HANDLED
No one ever wanted to get their money late.
We offer mid-month or monthly disbursements to suit your requirements. You’ll receive a detailed statement with your disbursement, as well as End of Financial Year.
If a tenant reports a maintenance issue, or if we pick something up at a routine inspection, we promptly organise trades to repair. Our Maintenance Manager System allows our landlords to check in for updates. Sometimes, landlords give us clearance of up to two weeks’ rent to spend on maintenance. Maintenance limits are discussed when we first take over management and can be updated anytime.
NO. 3 – ROUTINE INSPECTIONS
We know how much landlords love routine inspections!
At H & H, you’ll get . . .
- An entry condition report when your tenant starts the lease
- A six-week initial inspection to set up expectations and ensure your tenant’s looking after your asset
- A four-month, in-depth routine inspection with loads of pictures
- An eight-month routine inspection (same quality as the four-month)
- A twelve-month highly-detailed exit report, or renewal inspection
Specific items of interest at our inspections are – silicon seals to all wet areas, sinks, showers; oven cleanliness, the fence and yard (if applicable) and any mouldy areas.
In a nutshell, over a 12-month lease, you’ll receive 5 or more inspections for your peace of mind.
H & H focus on creating better experiences for landlords and tenants as we never know when a person is a Buyer, Seller, Renter or Investor and more importantly, we never know if they are all FOUR at the same time.
Big enough to do a brilliant job. Small enough to care.